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These are a few of the notes we have received from happy customers!
(real customers that authorized us to publish their views about our services)

Thank you very much for your advice and patience with me. I know I ask a lot of questions but your answers were very helpful. From the order to the delivery, everything went well. Thank you for your outstanding professional service.Now I am enjoying my Zaffiro and my Macap M4 everyday. They are both great and they look fantastic. My coffees are delicious. I am looking forward doing business with you again. All the best, Matteo (from Switzerland)
Thanks, sincerely 
Matteo (from Switzerland) matteocastelnuov@hotmail.com
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Today I received my new Silvia and Rocky. I would like to thank you for a perfect shipping to Switzerland. Even my need for a week "delayed" shipping from you seemed to be no problem to handle. 
I have now tested the machines twice, I am so happy with the opportunity to make outstanding espresso in my own kitchen.
All the best for the future, and good luck with your excellent shop with "magic machines" that makes life even better.
Kind regards
Johan - a Norwegian in wonderful Switzerland
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Ordered on Thursday my New Rancilio Silvia and received it the next day Friday at 10am !!!
Great website - I could even speak with the sales team on line - super idea and made my purchased so much easer!!
Many thanks to all the team!Andrew Sarratt Dublin Ireland 
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Hi.  My Gaggia arrived today and I just wanted to say a BIG thank you for your professional and efficient service. I would certainly recommend your site to anyone.  Thanks again!
David (Coffee anyone!)   UK  coatesdavid.davidcoates@virgin.net 
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My  Rancilio Silvia Coffee Machine and Rancilio Silvia Adaptable Kit arrived today in perfect condition!
24 hours from Italy to Denmark thanks to you and Fedex.
Thank you very much for a smooth and easy transaction, communication was excellent and friendly.
Looking forward to do business with you again.
Best wishes,
Else Eisenhardt Denmark     rd2@oncable.dk
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My Rancilio Silvia and Rocky grinder arrived in Oslo in just two days!  Two days from Italy to Norway.That is amazing. 
Everything was very well packed and in good order, and I have made myself some supreme shots already. 
A LOT cheaper and even faster than buing from my local shop. It can't get much better than that. Totally a positive experience. Recommended! .
Harald Andersen from Norway  h.andersen@chello.no
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Quick and informative answers to my e-mails, and just 24 hours from order to delivery up here in Sweden - I am very satisified with your performance!
I'll be a returning customer as well as let others know about my positive experience.
Marten, Sweden  marten.sodermark@gmail.com
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Dear Sir,
I wish to thank you for the excellent service your company has provided me. I received my order less than 48 hours from time of order, 
which is quite fantastic considering my location!
Thank you again, and I hope to do business with you in the future.
Yours, sincerely,
Jonathon Sarginson, Dhahran, Saudi Arabia  sarginson@sahara.com.sa
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I received my ice-machine today well packed and in good order. This is the second time 
I bought an article from your shop. The efficiency and speed were astounding in both transactions. 
With internetshops like these high street shops seem to be getting redundant. 
Jaap V. Netherlands.    jaapdent@tiscali.nl
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My Gaggia espresso machine and grinder arrived in Korea yesterday. 
Transit time takes about only 3 working days!! It makes me deep impression.
I have an impression that I do not live in Korea but I live in Italy...
Honestly I had my doubt before, because I have received no tracking number in my e-mail as yet.
But I'm glad you proved me wrong. 
Everything works fine!
Thank you so much for everything I really appreciated your fantastic, professional service. 
Truly yours..
ByungJoon Yoo, Korea   styx@korea.com 
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Dear Carlo just a note to say i have received my ice cream maker today, i have been so impressed with the efficient process and to be able to track my order was so interesting thank you
Sally E Utting,  United Kingdom     s3e3u3@yahoo.co.uk 
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I received my Macap M5 today. It is a great machine. Thanks for the fast service. I received the grinder one day after you'd send it! Wonderful. 
Thanks again!Wouter van den Heuvel,  United Kingdom   wouterencindy@tiscali.co.uk 
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Just a short note to say how pleased I am with my Silvia and Rocky grinder. 
Everything works perfectly, the coffee is delicious and the ordering process and delivery went very smoothly. 
I'd reccommend the Espresso Coffee ShopRegards Tracey Carter,  United Kingdom  bob.c@virgin.net
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Carlo,  I received the refund for repairs.  
I appreciate your great service and honesty and continue to recommend your company and machines, without hesitation, to anyone that asks. Thank you!John Terela  USA terelaj@yahoo.com.sg.
----------------------------------------------------------								The handling of order and delivery of item were quick and efficient, and there was no quibbling about replacing a small plastic part damaged in transit. E-mails were always answered politely and quickly. A pack of the wood smoked coffee beans packed with the Macap grinder was a nice touch. 
Jenny Pritchard, United Kingdom grove.geese@virgin.net
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Dear Carlo! I just want to take this opportunity to thank you for your nice and quick service. I had my first cup of espresso made by my Gaggia Classic already on Friday afternoon!! I look forward to doing more business with you in the future and as promised I have already told my friends about Espresso Coffee Shop. 
Henrik from cold Sweden henrik.nambord@avail.net 
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Dear Carlo, My grinder, espresso machine and beans arrived this morning. Everything works fine! I've just had the best espresso since I last visited Italy... Thanks again for your very efficient service, cheers
Henry, France hjmcc@free.fr 
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I just wanted to drop you a quick line to let you know that the Gaggia Titanium works great! The coffee is excellent and the machine is very user friendly. Thanks for the lightning fast shipping! Just wanted to let you know that if anyone buys a 230 volt 50 hz machine for use in the USA all they need to do to get it to work is to buy a step-up/step-down transformer that converts USA 60 hz 110 volts to the European 230 volt 50 hz. These transformers are available at most eletronic/electrical supply stores for around 90 dollars US. Thanks again Carlo for a really great machine that brews the smoothest best tasting coffee that I have had in a long time. I wont ever have to go to Starbucks again!
Randy Weiss USA- rcwabret@cox.net 
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I would just like to say how pleased I was with your service and delivery of my new Espresso machine. It is so easy to work and makes a great cup of coffee. 
MALCOLM JAMES BENNING -UK MALCBEN@AOL.COM 
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Dear Carlo-- 
Thank you for shipping the La Pavoni machine so quickly. I received it and am already operating it. I have long dreamed of owning a La Pavoni and now that dream has come true.I look forward to buying more products from you in the future.Sincerely,
Kevin W. Arawjo -USA KevinArawjo@aol.com 
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Carlo, My brother received the la pavoni machine. Honestly I had my doubt before, but you've proven me wrong. Super fast shipment with great communication from the seller. Hoping I can do more business with you in future. Sincerely,
Donny Prasetya-USA donnyprasetya@hotmail.com 
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Hello Carlo, I received "SILVIA&ROCKY" yesterday and made my first espresso. It was delicious. Thank you for the good customer service.
Shinya Nishikado- Japan shinya666j@yahoo.co.jp